Insuring the country way of life.

5794 Widewaters Parkway Dewitt, NY 13214

Notice Of Privacy Policy

Countryway Insurance Company

Providing quality customer service is our main goal.

Part of the customer service we provide involves your privacy.

PRIVACY STATEMENT

We, at Countryway Insurance Company , appreciate the trust you have placed with us. We are committed to maintaining this trust and safeguarding the information you provide us. We will keep your information up-to-date and accurate. We will not disclose your non-public personal information to anyone except as authorized by law. Countryway Insurance Company does not sell information about you to others. This Privacy Statement explains our privacy policy and applies to current and former customers alike.

COLLECTING INFORMATION

We may collect information from you to properly maintain and service your account. Some of this information is called "Non-public Personal Information", which generally means any information that you provide to us or the information we obtain in connection with your policy or claim, or the information resulting from your transactions with us. This information comes from the following sources (examples noted under each source are not necessarily a complete list):

Application Information

You provide us with most of the information we need to process your policy or claim on the application for insurance, loss notice, other forms, or by telephone. This information may include your name, address, telephone number, social security number, driver's license number, date of birth, employment, gender, marital status, and prior insurance information.

Third Party Information

This is information we receive to verify or supplement your application or loss notice. This information may come from property inspection reports, credit reports, medical reports, motor vehicle reports, and your agent or broker.

Transaction Information

Your file may contain information that we develop and maintain based on transactions and experiences you have with us. This may include account balances, payment history, and loss history

INFORMATION DISCLOSURE

Information which has been collected about you which we keep, will be contained in our records. We will refer to and use this information to issue, and then service your insurance and settle claims. Except as described below, we will not disclose information about you without your authorization.

We may, without your prior permission and if permitted by law, provide information about you contained in our records and files to certain persons or organizations such as:

Ÿ Your independent agent or broker.

Ÿ An independent claims adjuster, investigator, attorney or others required in the administration of your claim once a policy is established.

Ÿ Persons or organizations that conduct scientific research, including actuarial or underwriting studies.

Ÿ An insurance support organization or another insurer to prevent or prosecute fraud or to properly underwrite the risk.

Also, on rare occasions, we may be required to share this information:

Ÿ With a State Insurance Department or other governmental agency if required by federal, state or local laws.

Ÿ If ordered by a summons, court order, search warrant or subpoena.

Ÿ To protect Countyway's legal interests, or in case of suspected fraud or other illegal activities.

We may make other disclosures as permitted by law. Whenever we hire third parties to provide services for our benefit, we will require them to conform to our standards of privacy.

YOUR MEDICAL INFORMATION

We may obtain medical information in connection with specific policies or claims. We will not use or share personally identifiable medical information for any purpose other than the underwriting or administration of your policy, claim, or account. We may make other disclosures as permitted by law.

PROTECTING YOUR PERSONAL INFORMATION FROM UNAUTHORIZED ACCESS

We treat your information in a confidential manner. We limit access to information about you to employees who need to know that information to provide products or services to you. We maintain physical, electronic, and procedural safeguards that comply with state and federal regulations to guard the information about you. All employees are required to comply with our established policies, and are subject to the Company's disciplinary process for any violations of this policy.

ACCESS AND CORRECTION OF INFORMATION

Upon your written request, we will make available certain information we have collected for your review. You have the right to request correction of any inaccurate information. We will promptly update or correct any erroneous information. Information collected in connection with, or in anticipation of, any claim or legal proceeding will not be made available.

In order for us to safeguard your information, your request to see and copy such information must be in writing and include your name, address, policy number, daytime telephone number, the best time of day for us to call you, and a copy of personal identification such as your driver's license and your original signature.

FOR MORE INFORMATION

This Privacy Policy may change from time to time, and you will be notified of any changes. We will provide you with the most recent Privacy Policy annually, as long as you maintain an ongoing relationship with us. For further information, you may contact us at 315-634-5200, write to us at Countryway Insurance Company, 5794 Widewaters Parkway Dewitt, NY 13214, or e-mail us at customer-connection@countryway.com.

SUMMARY

We will continuously monitor our business practices to ensure that customer service and privacy is achieved and respected. We will conduct our business in a manner that fulfills